About Us:
System Soft Technologies is a premier technology company providing exceptional consulting services and solutions that drive innovation, enhance business value, and boost competitiveness. For over 25 years, we have built trusted partnerships with our clients, helping us grow into a $200MM+ enterprise. With the collective resources of over 1,200 associates covering the full spectrum of IT expertise, we anticipate and meet the unique needs of our clients, consistently delivering exceptional quality that exceeds expectations.
Job Summary:
Ongoing project to enable DSS to better secure, manage, implement, and maintain the OnBase environment. This position will impact the agency’s ability to meet federal guideline and program initiatives. The Senior OnBase Administrator will collaborate with business and technical leads to ensure appropriate delivery of technology solutions (architecture, configuration, administration, workflows, and documentation) in accordance with requirements and objectives.
Responsibilities:
- Monitors health, usage, and overall compliance of the OnBase environment, to ensure secure services with minimum down time.
- Proactively identify opportunities to streamline existing processes through automation while ensuring quality.
- Create system design documents and architectures.
- Exercises considerable latitude, discretion, and independent judgment in determining technical objectives of assignments.
- Participates in troubleshooting and triaging of issues with different team members to drive towards root cause identification and resolution. May include investigating complex issues from a total customer picture (e.g., infrastructure, client device, application, and service).
- Documents, tracks, and escalates issues as appropriate.
- Designs, develops, implements, and maintains projects according to requirements - that accommodate changing business priorities and technological changes while providing availability, scalability, performance, recoverability, reliability, and security.
- Works with project teams and customers to plan, document, oversee and/or assist with migrations of other solutions into OnBase.
- Manage and prioritize multiple, diverse tasks simultaneously.
- Must be flexible, independent, and self-motivated.
- Provide after-hours or weekend maintenance as needed.
- Perform other duties as assigned.
Qualifications:
- OnBase version 18 or greater - 3 Years
- OnBase version EP5 – 1 Year
- OnBase System Administration - 5 Years
- OnBase Workflow Configuration and Design - 5 Years
- OnBase Document Import Processor - 5 Years
- OnBase Unity Forms - 4 Years
- OnBase User Support - 5 Years
- Excellent customer service skills.
- Hands-on experience with at least 2 large-scale OnBase implementations
- Hands-on experience with at least 2 OnBase major version upgrades
- Windows Server administration - 1 Year
- Microsoft IIS administration - 1 Year
- Ability to deliver on time and follow-up promptly on any issues and/or risks identified
- Highly self-motivated, responsible, organized, proactive, result-oriented, and attention to detail.
REQUIRED CERTIFICATIONS:
- ONBASE CERTIFIED SYSTEM ADMINISTRATOR (OCSA)
- ONBASE CERTIFIED WORKFLOW ADMINISTRATOR (OCWA)
System Soft Technologies is a proud equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, sexual orientation, or any other characteristic protected by law.
